Refund policy
Return and Refund Policy
jormqasex — jormqasex.shop Last updated: October 24, 2026
Returns at jormqasex come with no fine-print traps. This page lays out the whole thing — window, conditions, process, and exactly when your money is back.
The Whole Deal in Four Lines
- 30 calendar days from delivery to return, free of charge;
- Return postage and restocking fees: there are none;
- Refunds show up in 3-7 business days;
- Sales tax, VAT, and customs duties are paid by us, never by you.
Thirty Days, Fully Free
Your window opens on the delivery date and lasts 30 calendar days. Any request inside it returns your item at zero cost to you.
The Return Checklist
- Unused, unworn, unwashed;
- Original packaging, tags, and every accessory intact;
- An order number or other proof of purchase available.
Where Returns End
- Gift cards;
- Items sold as "Final Sale" or "Clearance";
- Custom or personalized orders;
- Items damaged through misuse after delivery.
How a Return Unfolds
- One email. Send your order number and reason to .
- One confirmation. Within 24-48 hours we verify eligibility and reply with prepaid return instructions and a label.
- One parcel. Pack the item securely and hand it to the carrier.
- One relief. Your refund begins at the carrier's first scan — warehouse arrival has nothing to do with your timeline.
Don't Jump the Gun
Wait for our reply before shipping anything. Parcels sent unarranged cannot be matched to an order and may forfeit their refund.
Refunds Without Riddles
Standard Pace
Approved refunds go back to your original payment method, normally visible within 3-7 business days; some banks simply take a day or two extra.
Taxes: Our Side of the Counter
Sales tax, VAT, and customs duties — on orders, returns, or refunds — never land on jormqasex customers. Every such cost stays with us.
Money Still in Transit?
Seven business days passed, credit nowhere in sight?
- Check your bank or card statement once more;
- Ask your bank if the credit is pending;
- Email and we will start the trace.
We Can Also…
Swap It
For another size or color: order fresh and return the original, or request a direct exchange — arranged free once your return is approved.
Fix a Bad Arrival
Damaged, faulty, or wrong item? Photo plus order number within 7 days of delivery, then pick: free replacement or full refund. Usually nothing needs to travel back.
Catch It Before It Leaves
Cancel any time before the carrier collects for a complete refund. After dispatch, the 30-day return above covers you.
Always a Person
— read and answered by humans, every time.